FAQ

Q1: How safe is shopping on www. accessory2go.com?

Any information you give to www. accessory2go.com will be maintained under the highest level of security, as we understand the great importance of the security of personal information to our customers. We utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information such as your name, address and other critically sensitive information like your credit card details during checkout. Information passed between your computer and our website cannot be read in the event someone else intercepts it.

Q2: What if I cannot place an order successfully online?

Firstly, please check out whether there are plugs in your explorer, which sometimes result in the failure of payment. Secondly, check your credit card type and No. They must be acceptable on our website. If no way works, please contact us by email

Q3: How can I pay online?

There are currently two ways to pay. You can finish online payment with credit cards or debit cards. If you don’t have credit cards available, or need to buy a large sum of goods, we strongly recommend Western Union Money Transfer.

A: Online payment with credit cards or debit cards, which is the most frequently used payment method for its speed and efficiency. We accept MasterCard, VISA, Maestro, Solo, American Express and Discover.

4: What kind of currency do you accept?

Sorry that at present we only accept USD. If you are ordering from another country, your credit card statement will reflect the converted amount based on your bank’s exchange rate on that day.

Q5: Do you offer discounts on bulk orders?

When you make a large, one-off purchase on our website, please contact us first at service@accessory2go.com. We will offer you great discounts.

Q6: How do I know whether you have received my order request?

After you have placed an order, a confirmation email with the detailed order information will be sent to you.

Q7: I need to cancel an order. How can I do this?

If you have placed an order and would like to cancel it later, please contact us at service@accessory2go.com as soon as possible. If your order has not been processed or dispatched, we can cancel it free of charge. If your order has been dispatched, we will have no way to cancel it. Upon the arrival of the parcel, you can decide whether to keep the order or return it.

Q8: Do you ship your merchandise worldwide?

Currently, we only ship within the continental United States.